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What happens if I have not received a response to my request?
Remember that you can communicate with us through email, WhatsApp or social networks.
Keep in mind that we receive a considerable volume of tickets per day, which is why we ask for your patience so that a member of our team can assist you. Be sure to check your email or inboxes. Usually our support team responds very fast, speed is one of our qualities to meet our needs. If the request was sent outside of our business hours or during the weekend, we recommend that you wait 24 hours.
In the unlikely event that the requested timeframes have passed and you still haven't found a response, we recommend submitting another ticket or request.
Do you need more help?
Get in contact with us
Service and customer support
soporte@hardwarecollection.mx
Business inquiries, relations, press and media
soporte@hardwarecollection.mx
Follow us on our social networks
Facebook: @hardwarecollectionmx
Instagram: @hardwarecollectionmx
YouTube: @hardwarecollectionmx
Pinterest: @hardwarecollectionmx
TikTok: @hardwarecollectionmx
Headquarters
- Calzado San Pedro 108 B Del Valle, San Pedro Garza Garcia, Nuevo Leon, Mexico, 66220
Transforming your spaces through hardware for doors, closets and cabinets.